HealthRise is a dynamic healthcare consulting firm laser focused on revenue cycle management optimization and sustainable success. We hire and retain the industry’s top talent – we push boundaries and thrive on fierce conversations, which is why our track record is unmatched. HealthRise cultivates a culture of accountability; our team members aren’t satisfied with the status quo. We look for game changers who are driven by opportunity to grow personally and professionally, make money and feel empowered. A tech-enabled firm that stays ahead of the rapidly evolving healthcare industry, HealthRise deploys a Full Continuum approach that begins with an operational foundation, builds with our expert consulting and ends with relentless execution.


The Director will work side-by-side with a hospital’s revenue cycle team to implement revenue cycle solutions. The Director will serve as second in command to the VP of Patient Business Services and is expected to maintain key revenue cycle metrics and offer best practice solutions. This Director will serve as the lead for driving HealthRise initiatives, utilizing analytics to improve existing and future-state processes to achieve world class performance.

This position will require traveling to the client site four days a week and to our corporate headquarters in Southfield, Michigan. Location of the client site varies, so candidates must be flexible with travel.


Provide consulting services to partners in one or more areas of the healthcare revenue cycle, which includes:

  • Patient financial services (payment variance, pre-billing, billing, follow-up, cash posting, account resolution)
  • Strong understanding of Patient access (scheduling, preregistration, insurance verification/financial counseling)
  • Decision support and analytics
  • Identify client barriers in achieving operational excellence
  • Manage back-end metrics such as Discharge Not Final Billed (DNFB), AR>90 days, Total Cash, Initial Denials, and Clean Claim Rate
  • Identification of the root causes of denials and development of effective management plan and proactive approach to denial prevention.
  • Evaluate and analyze client data to understand trends in all areas of the operation
  • Development of options and recommendations for client improvement
  • Collaborate with client revenue cycle team and other departments (Case Management, Revenue Integrity, Patient Access, HIM/Coding, and Analytics) in order to facilitate resolution of process issues and implement world-class solutions
  • Provide informed feedback to HealthRise and client executives including assessments of processes, standards, suggestions and improvements
  • Develop work plans, project tasks and manage projects in accordance with budget
  • Provide interim staffing services as required


A Director must have vast experience in project and/or program management. He/she must possess outstanding communication, listening and interpersonal skills and be comfortable directing or challenging clients and coworkers. The successful candidate will be able to establish credibility and rapport quickly with a broad set of partner and internal team members. He/she will have an understanding of the healthcare revenue cycle and will be able to drive strategic planning and change management activities in this area.

The ideal Director candidate represents and demonstrates our CORE VALUES:

  • ALL IN– We all work collectively toward the same goal: brightening our company’s future.
  • HEALTHY RELATIONSHIPS– We are trustworthy and accountable, establishing strong, lasting bonds with our partners and each other.
  • CONTINUOUS IMPROVEMENT– We aim to improve every day, both personally and professionally.
  • COMPETITIVE– We push and encourage each other to be the best, knowing our team becomes stronger when we strive for greatness together.
  • EXCELLENCE– We aspire to get it right every time, delivering professional, high quality results.


  • Bachelor’s degree required
  • Master’s degree in Business Administration or related field preferred
  • 10+ years project or program management
  • 5-7+ years consulting in a healthcare management related field
  • Experience working in hospital revenue cycle department as a director or supervisor in Meditech, HealthQuest and/or Epic EHR environment
  • Solid understanding of revenue cycle workflow in the hospital environment (registration, scheduling, coding, billing, contracting)
  • A high degree of self-motivation, versatility and flexibility
  • In-depth knowledge of the complete healthcare revenue cycle
  • Ability to work closely with groups outside of your organization/control (i.e. consultants or clients)
  • Excellent presentation skills
  • Strong attention to detail and follow-through skills
  • Critical thinking and problem-solving skills
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