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Healthrise FAQs: Your Guide to Revenue Cycle, EHR Solutions, and Healthcare Partnership

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Healthcare organizations are navigating complex operational challenges, from revenue cycle inefficiencies and staffing shortages to denials management and EHR optimization. At Healthrise, we provide end-to-end healthcare consulting, revenue cycle management, and technology solutions that help hospitals and health systems improve financial performance and operational outcomes. In this FAQ, we answer the most common questions from healthcare executives, revenue cycle leaders, and IT decision-makers seeking strategic support and proven results.


Who is Healthrise?

Healthrise is a healthcare consulting and solutions firm specializing in revenue cycle management (RCM), EHR transformation, technology optimization, and workforce support. We partner with hospitals, health systems, and provider organizations nationwide to deliver measurable financial, operational, and clinical outcomes.

Founded over a decade ago in response to healthcare technology challenges, Healthrise has evolved into a full-service partner helping clients achieve financial resilience and operational excellence.


What services does Healthrise offer?

Healthrise provides end-to-end solutions tailored to the healthcare industry, including:

Revenue Cycle Management (RCM): Comprehensive, custom-tailored solutions designed to fit your organization’s specific revenue cycle needs. Services include AR management, denials prevention, extended business office (EBO) support, and global RCM operations to drive cash flow, reduce aged receivables, and improve financial performance across the board.

Healthcare Consulting: Strategic guidance and hands-on project management to help healthcare leaders make data-driven decisions and implement sustainable change. Our consulting services are grounded in a comprehensive operational assessment and include targeted support for revenue cycle optimization, process redesign, technology enablement, and workforce planning.

EHR Support & Optimization: End-to-end support for Epic and other major EHR platforms, including system selection, implementation, workflow redesign, and ongoing optimization. Our teams provide at-the-elbow (ATE) support during Go-Lives, along with long-term stabilization strategies to improve provider adoption, data integrity, and system performance.

Technology Solutions: Advanced analytics, automation, and productivity tools designed to streamline healthcare operations and deliver measurable ROI. This includes Denials Navigator, a purpose-built denials prevention application that helps revenue cycle teams identify root causes, reduce avoidable write-offs, and improve first-pass resolution rates.

Staff Augmentation: Scalable staffing support for revenue cycle and administrative teams, including interim leadership roles such as Interim Revenue Cycle Director, Patient Access Manager, and Business Office Manager. We also provide operational specialists and back-office resources to help organizations address short- and long-term staffing gaps with flexibility and efficiency.


How does Healthrise help improve revenue cycle performance?

We take a data-driven, partnership-first approach to help healthcare organizations maximize revenue, reduce denials, and streamline operations. Healthrise clients consistently achieve measurable improvements, including:

🔹 35% average cost reduction
🔹 10% increase in collections
🔹 20% reduction in days in AR

Our RCM experts provide:

✔ Proactive AR management to reduce aging accounts
✔ Denials prevention through root cause analysis and workflow redesign
✔ Extended Business Office (EBO) support to scale up account resolution capacity
✔ Technology-enabled insights to drive smarter decision-making

By tailoring revenue cycle strategies to each organization’s unique goals, we help teams drive financial performance, reduce administrative burden, and achieve long-term operational success.


Does Healthrise work with Epic and other EHR systems?

Yes. Healthrise has deep expertise supporting Epic, as well as other major EHR platforms. Our team has guided health systems through:

✔ Large-scale Epic Go-Lives
✔ System conversions and upgrades
✔ Revenue cycle optimization within EHR environments
✔ Clinical and operational workflow redesign
✔ Training, stabilization, and long-term support

We help ensure technology investments deliver real-world value across your organization, with a proven track record to back it up:

🔹 100% partner-recommended with long-term client retention
🔹 30+ health systems served
🔹 400+ successful EHR implementations

From strategic planning to at-the-elbow (ATE) support, Healthrise helps provider organizations improve EHR performance, enhance user adoption, and streamline clinical and financial workflows.


What makes Healthrise different from other healthcare consulting firms?

We’re more than consultants — we’re partners. Healthrise is built on collaboration, transparency, and measurable impact. Our differentiators include:

Industry Specialization: 100% focused on healthcare
End-to-End Support: From strategic consulting to operational execution
Proven Results: Demonstrated success in improving revenue cycle KPIs
Flexible, Scalable Solutions: Tailored support that evolves with your needs
Experienced Team: Industry veterans with decades of healthcare expertise

We align our success with yours, whether that’s achieving financial targets, improving staff productivity, or enhancing patient experiences.


Where does Healthrise operate?

Healthrise partners with healthcare organizations across the United States, with additional global RCM operations that provide around-the-clock support and cost efficiencies. Whether you’re a regional health system, an academic medical center, or a multi-state provider organization, we have scalable solutions to meet your needs.


How can I connect with Healthrise to learn more?

If your organization is navigating staffing shortages, revenue cycle challenges, EHR projects, or financial performance gaps — Healthrise can help.

Let’s Connect:
Visit our Contact Us page to schedule a conversation or Request a Demo of our RCM-focused software solutions, including Denials Navigator and other productivity-enhancing tools.

Together, we’re powering healthcare excellence, one partnership at a time.


Looking for more healthcare operations and RCM resources?
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